Who We Are
Ocanel supports companies in managing interactions efficiently. Created with a focus on productivity and ease of access, Ocanel provides solutions for Customer Service (CS) teams in managing customer conversations. With intuitive and flexible features, Ocanel is designed to help companies optimize every interaction, so that customer service becomes more responsive and organized.
Become the first choice omnichannel application for companies that prioritize efficiency and superior customer experience in every interaction
Ocanel's key features include integration of multiple communication channels, conversation assignment, and in-depth performance reports. Currently, Ocanel allows integration with WhatsApp, and further development is underway to add support for other popular platforms such as Instagram, Line, Twitter, and Facebook.
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